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Welcome to The Birchwood Medical Centre

We aim to offer a friendly, efficient, modern, family doctor service in fully-equipped, well-run practices. Dr David Goodworth, Dr Christopher Cole, Dr Ben Wallace and Dr Stephanie Dalton work in partnership, alongside Dr Catherine Carnegie and Dr Claire Lavender, who cover both the Creekmoor and Oakdale surgeries.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

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Reasonable Adjustments - can we help make it easier for you to access your healthcare?

The Equality Act 2010, states that all health and social care providers, such as hospitals and GP surgeries must take steps in order to remove barriers that individuals with disabilities may face.

If you have, or you support someone who has, a physical or mental impairment, then you can make changes, often small ones, to help care for yourself or that person. This is known as a Reasonable Adjustment.

Reasonable Adjustments can include:

  • making sure there is good access for people who use a wheelchair in GP surgeries and hospitals
  • providing plain English or easy to read appointment letters
  • having a quiet space available for people waiting for their appointment
  • helping to complete NHS forms

These are just some of the many adjustments that exist, but there are many more that may be specific to you or to someone you care for.

If you need a Reasonable Adjustment then please let us know so we can do everything we can to make things easier for you. Speak to a member of the practice team or a clinician during your appointment to let us know what Reasonable Adjustment you require and if you are happy for us to put these on your records here at the practice. By doing so everyone will know what you need.

We would also like to know if it would be permitted for us to share you adjustments with further NHS teams and social care, to help inform them of what Reasonable Adjustments you might need when you see them.

You can also let us know by completing and returning this form to our reception team or by emailing birchwood.reception@dorsetgp.nhs.uk