We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Complaints should be addressed to the Practice Manager, Miss Jean Frangleton. The practice compaint form is available from Reception or DOWNLOADED HERE.
Further written information is available regarding the complaints procedure from reception or you can download our Comments, Complaints and Suggestions Leaflet HERE
We will acknowledge your complaint within three working days, either orally or in writing and offer to discuss the matter.